Chris Spinks, Chairman – Board of Trustees

Lewes Little Theatre
On behalf of the Executive Committee and Board of Trustees, I would like to thank you and especially your operatives, who carried out the re-roofing of the flat roof over the dressing room area, of the theatre. Your operatives were very polite, cleared up after completing the works, were very safety conscious and kept us informed of progress and construction details as the project progressed. We were very impressed with their standard of work and I would be grateful if you would pass on our thanks to your men.

 

Michael Gildea, Head Teacher
North Heath Community Primary School, Horsham

Just a quick message to thank you for the professionalism shown during your roof replacement works at North Heath. Communication with your site manager was excellent and the promptness with which he responded to our queries was faultless, including the response to the small amount of snagging necessary. We are delighted with your standard of workmanship. Thank you for your attention to Health and Safety throughout the duration of the project and best wishes with your other ongoing projects.

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Kevin Smith, Director/Building Surveyor KMS surveyors Ltd

I would like to thank Soan roofing team for an outstanding standard of work completed. Andre the contract manager and all the workforce were extremely helpful and knowledgeable on the works required. The contract was undertaken in a professional manner even in the troubling times the works were being undertaken.

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Peter Lyndsell, Homewood College

I thought I would pass on my thanks to you for what was an extremely smooth and well organised roofing job at Homewood College. The contractors worked very hard in rather uncomfortable conditions given the temperatures we experienced. Andy and crew were exemplary. They worked incredibly hard and were a pleasure to have on site. I would appreciate it if you could pass on my thanks to them for everything they did and for getting the job finished in a timely manner. They really are a credit to your company Richard.

 

Mr M, Lewes

Really friendly and polite. More importantly the felt roof appears to have been done very well, very tidy and smart looking job.

 

The best thing I can say to recommend Richard Soan Roofing is that we had a very slight hiccough but the reaction and solution to a problem was extremely impressive. I always say there's more evidence of a great company when something goes wrong, it's easy when it all goes right, the measure of a company, to my mind, is how they deal with any problems and these guys certainly did that.

 

I've had nightmares with roofers in the past but you can engage Richard Soan Roofing Services with confidence.

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Highly recommended.

 

Leila Murray, Headteacher, Windmills Junior School

I wanted to take the opportunity to thank you for your companies work, in conjunction with Fowlers, on doing an amazing job on our recent roofing project.

 

I was incredibly apprehensive about carrying out such an extensive project during term time and I need not have been. From start to finish the project was well managed and carried out in a professional way. What made the biggest difference to the school was the clear communication and plan that we had in place and the fact that you were definitely working with us. You avoided working around times that were difficult for us and ensured that there was as little disruption to the teaching day as possible. 

 

Another key area for me was that you always placed Health & Safety issues first and foremost and prioritised keeping the children completely safe at all times. When you had higher risk aspects to complete these were done outside teaching times and when the children were not on site. The site was left professionally at all times and throughout the entire project I did not have a complaint or a difficult situation to manage. Key to all this was the foreman on site who did a brilliant job liaising with us on a day to day basis, however siting behind this was a comprehensive schedule and plan that had been though about in meticulous detail.

 

I was very impressed with not only the high standard of the completed work but the professionalism of the whole team throughout the period, especially in regard to health and safety issues and working with the school. You managed to carry out a significant job without impacting on the day to day running of the school.

 

I would recommend your team without hesitation to other schools and for WSCC to continue to use.   

 

Thank you for managing the project so well and to all who worked on the project.

 

Mr R, Lewes

An excellent job.  Thank You.

 

Thiru Jesudason, St Bartholomew's Church, Horley

We were delighted with the quality of work, the professional way it was completed.

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Ms G, Balcombe

Just to say that the roof is beautifully done. It looks amazing and the second hand tiles blend in perfectly. Thank you so much for doing such a thorough and high quality job!

 

Alan Upchurch, University of Brighton

Always impressed with Richard Soan Roofing Services works either day-to-day works or large half million pound projects

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Mr L, Lewes

I just want to place on record my sincere thanks for all your help when re-roofing my house recently.  Your staff were extremely helpful and the workmanship was first class.  They cleared all the rubble and left the house and garden completely clean and tidy at the end of the job.  I would not hesitate to recommend your company to anyone needing roof repairs or renewal.

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Airey Miller (Chartered Surveyor), Beckenham

Following the final site meeting for the above project I thought I would send you a quick email to show our appreciation on how well the works have gone.  The school have noted they were very happy with the works and how smoothly the process has been with very minimal disruption.  The works as usual have been carried out to a high standard and good communication between your site team, the site manager and the school has meant the project was completed on time and on budget.  Many thanks for your team’s efforts and we look forward to working with you again on future projects.

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Mr H, Barcombe

The work was carried out with complete professionalism and we were delighted with the end result.  We shall certainly use your company again and will recommend to others.

 

Morgan Sindall (building contractor), Brighton

Another first class job handed over to our client today. Your men have shown yet again how tradesmen should work in a live hospital environment . Well done lads!!!

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Mr E, Lewes

Could not ask for more.

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H Goodsell & Son Ltd (Building Contractor), Maidstone

Excellent service throughout.  Five Star customer satisfaction.

 

Chartwell Investments Ltd

Efficient service at a reasonable price and work completed to a high standard.

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Mr C, Lewes

They were friendly, considerate and efficient. The workmanship was appreciated.

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Mr B, Newhaven

A very professional company,

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Mr F, Ditchling

Your team carried out the work very efficiently and were all courteous and considerate. Thank you very much for your help.

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MRN Services (Building Contractors), Chichester

Will be very happy to work with your company again.

 

Chris Doswell, Cornerstone Building Contractors

Another successful project for all concerned.

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Mr L, Cross-in-Hand

Very good communication.  I would let others know that RS successfully worked on our roof.

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Mr P, Rodmell

Kept me aware of progress & any problems.  Polite & friendly. Have used several times over several years and would not hesitate to use again.  Having used the company on a number of occasions a good relationship has developed and I can rely upon quick response and efficient work.

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Mrs S, Lewes

With many thanks for all the careful workmanship and for completing the works so quickly.

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Mr K, Eastbourne

All work done well and everything left clean and tidy. No more leaky roof. Thank Goodness.

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Ms P, Burgess Hill, Burgess Hill

It was an absolute pleasure having them work at our home. Everyone showed true concern and kindness and went out of their way to find the best solution for us when an unexpected problem arose.  We are so grateful to all of you, especially Richard we can't thank you enough.

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Mrs F. Balcombe, Balcombe

My grateful thanks to you for the help you have given to me on taking on this works and to Simon and Nathan in carrying it out. It was so efficiently done and I could not have wished for more pleasant and kind people to have dealt with.

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Mr J. Waldron

Please could you pass on our thanks to all who took part in this work for an excellent job.

C.P.
I would also like to let you know that the team were very professional in their work and did so in a friendly way. Lee, in particular, went out of his way to keep us informed of their progress with the job and how the tiling would look when finished.
 

N.A.
We very much appreciate the good advice we received and the prompt repair.