Customer Satisfaction Survey 2026

Our latest Quality & Service Report, published in March 2026, gathers feedback from 1,268 customers, and we're proud of the results. Every customer surveyed described our staff as courteous and professional, 99% said we fulfilled our commitments on their project, and 98% felt the work was carried out efficiently. Overall, 72% rated us Excellent and a further 22% Very Good, with no complaints outstanding at the time of the survey. Most importantly, 99% of customers said they would use us again and recommend us to others. Thank you to everyone who took the time to share their views. Feedback like this helps us keep standards high on every roof we work on.