


Membership No.Q10127
CUSTOMERS IN SURVEY: 472
1 Were the Company’s undertakings fulfilled? 98%
2 Was the works carried out efficiently? 97%
3 Were the staff courteous and professional? 100%
4 Would you use the Company’s services again? 98%
5 Would you recommend the Company to others? 98%
OVERALL RATING
Excellent Extremely Flattering Comments 42%
Very Good High Favourable 36%
Good Honoured Contractual Obligations 21%
Poor There were problems, but eventually resolved 1%
Complaint Problems outstanding at the time of survey 0%
